Contact
Powbet customer support is available via live chat and email.
Live Chat
Live chat is suitable for access issues and time-sensitive questions about deposits, withdrawals or your player account.
Email is suitable for enquiries that require documents, payment receipts or longer correspondence. The current contact address is listed in the Powbet support area or in the player account.
Details to Include for Payment Questions
For questions about a deposit, include the following details:
- account email or username;
- amount and currency;
- payment method;
- transaction time;
- transaction or payment reference.
For a withdrawal, also include the withdrawal amount, selected method, submission date and current status.
Never include passwords, full card numbers, online banking login details, security codes, wallet recovery phrases or private crypto keys in a support message.