Withdrawal Remains Pending
The funds have not yet been released. Outstanding verification, an active bonus, payment-method ownership checks or an account limit may delay approval.
Powbet Withdrawals: Processing Times, Limits and KYC
Withdrawals are requested through the cashier in your Powbet account. Standard accounts have limits of CHF 500 per day and CHF 7’000 per month; certain VIP levels may have a higher monthly withdrawal limit. After approval, e-wallet withdrawals are normally completed almost instantly, card withdrawals in 1–3 bank working days and bank transfers in 2–5 bank working days. An internal review and verification may take place beforehand.
Withdrawal Limits
| Limit | Standard Account |
|---|---|
| Per Day | CHF 500 |
| Per Month | CHF 7’000 |
The account limit and payment-method limit apply at the same time. Even if a payment method allows higher amounts, the daily limit for standard accounts remains CHF 500. Certain VIP levels may have a higher monthly withdrawal limit.
With a balance of CHF 2’000, at least four separate daily withdrawals are required under the standard daily limit.
Withdrawing from Powbet
A withdrawal is created in the logged-in player account under “Withdraw”. This section shows the methods available for your account and their minimum amounts. The requested amount must be within both the method limit and the daily and monthly account limits.
If verification is required, the withdrawal remains in processing until the review is complete. The processing time of the card network, bank, wallet or blockchain provider only starts after approval.
Withdrawal Methods, Minimums and Processing Times
| Withdrawal Method | Minimum | Maximum per Method | Time After Approval |
|---|---|---|---|
| Visa | CHF 15 | CHF 3’000 | 1–3 bank working days |
| Mastercard | CHF 15 | CHF 3’000 | 1–3 bank working days |
| Bank transfer | CHF 10 | CHF 4’685 | 2–5 bank working days |
| Revolut | CHF 15 | CHF 5’400 | Transfer processing time |
| Skrill | CHF 15 | CHF 5’400 | Normally almost instant |
| Neteller | CHF 15 | CHF 5’400 | Normally almost instant |
| Jeton | CHF 15 | CHF 5’400 | Normally almost instant |
| MiFinity | CHF 10 | CHF 2’300 | Normally almost instant |
| Cryptocurrencies | approx. CHF 30–60 equivalent | CHF 5’400 equivalent | After blockchain confirmation |
Bank transfer and MiFinity have the lowest available minimum at CHF 10. E-wallet withdrawals are normally credited fastest after approval. The standard daily account limit of CHF 500 still applies even if a method technically allows a higher amount.
How Long Does a Powbet Withdrawal Take?
Pending
“Pending” means the request has been submitted but is still under internal review. Bonus status, withdrawal limits, ownership of the payment method and verification may all be relevant at this stage.
Approved
“Approved” means Powbet has passed the payment to the card network, bank, e-wallet or blockchain.
Delivered
“Delivered” means the withdrawal has been credited to the payment destination or the blockchain transfer has been confirmed.
| Method | Normal Time After Approval |
|---|---|
| Skrill, Neteller, Jeton, MiFinity | Almost instant |
| Cryptocurrencies | After network confirmation |
| Visa, Mastercard | 1–3 bank working days |
| Bank transfer | 2–5 bank working days |
| Revolut | Depends on payment processing |
Bank working days do not include weekends. A withdrawal submitted on Friday can therefore still be within the normal timeframe on Monday if internal approval or bank processing is counted in working days.
Verification for Withdrawals
| Document | Required Details |
|---|---|
| Passport or official ID | Full name, date of birth, photo, document number and validity |
| Proof of address | Name, residential address and recent issue date |
| Proof of payment method | Account holder’s name and the payment details required to verify ownership |
| Source-of-funds evidence | Source of the deposited funds, if requested |
Documents must be fully legible, show all corners and must not be edited. Reflections or cropped areas may require the document to be submitted again. A recent utility bill or bank statement can be used as proof of address.
Payment evidence must not contain online banking passwords, full security codes, crypto recovery phrases or private keys.
Withdrawing After a Bonus
While a promotion is active, real-money and bonus balances are handled separately.
- Locked bonus funds cannot be withdrawn before the wagering requirement is completed.
- A withdrawal before activating the welcome bonus removes bonus eligibility.
- A withdrawal during an active welcome bonus removes the remaining bonus and the related promotional value.
- Free-spin winnings have their own wagering and transfer limits.
- Verification and normal withdrawal limits still apply after bonus wagering is completed.
Pending, Rejected, Cancelled or Not Received
Withdrawal Rejected
The request was rejected before approval. The amount returns to the playable balance. Before submitting a new request, the reason for rejection must be resolved, such as the amount, method, verification or bonus status.
Withdrawal Cancelled or Reversed
The amount is credited back to the player account instead of being sent to the payment provider. Processing by the bank, card or wallet only begins after the withdrawal is approved again.
Approved but Not Yet Received
The payment has already left Powbet but has not yet reached its destination. In this case, the normal timeframe for the selected method is counted from the approval time. Card withdrawals and bank transfers are counted in bank working days; crypto requires network confirmations.
Details for an Overdue Withdrawal
For questions about a delayed withdrawal, we need the following details:
- account email or username;
- amount and CHF currency;
- withdrawal method;
- submission time;
- approval time, if available;
- current status;
- withdrawal reference;
- payment-provider or blockchain reference.
For cryptocurrencies, we also need the asset, network, destination address and transaction hash. For cards and bank transfers, we never need full card numbers, online banking passwords or security codes.
Powbet Withdrawal FAQ
What Is the Minimum Powbet Withdrawal?
The lowest available minimum is CHF 10 by bank transfer or MiFinity. Cards and several e-wallets start at CHF 15. Depending on the asset, cryptocurrency withdrawals start at approximately CHF 30–60 equivalent.
What Is the Daily Withdrawal Limit?
Standard accounts have a limit of CHF 500 per day. Even if a payment method allows a higher amount, this daily account limit still applies.
What Is the Monthly Withdrawal Limit?
The standard limit is CHF 7’000 per month. Certain VIP levels may have a higher monthly withdrawal limit.
Which Withdrawal Method Is Fastest?
E-wallet withdrawals are normally credited almost instantly after approval. The internal review takes place before this.
How Long Does a Card Withdrawal Take?
Visa and Mastercard normally take 1–3 bank working days after approval.
How Long Does a Bank Transfer Take?
A bank transfer normally takes 2–5 bank working days after approval.
Why Is My Withdrawal Still Pending?
The request is still under account review. Verification, bonus status, ownership of the payment method and withdrawal limits may affect approval.
Can I Withdraw During an Active Bonus?
A withdrawal during an active welcome bonus removes the remaining bonus and the associated promotional value. Locked bonus funds cannot be withdrawn before the wagering requirement is completed.
Can Powbet Request KYC Documents?
Yes. Identity, address, ownership of the payment method and source of funds may be checked before approval.